How To Get Help If You Suffered Damage From Ida


Tropical Storm Ida walloped the New York Metro area dumping greater than 9 inches of rain in some locations; flooding properties, trapping automobiles on washed out roadways and bringing the subways to a grinding halt. By Friday afternoon, officers confirmed the deaths of 16 New Yorkers killed within the catastrophic flooding — 13 in New York Metropolis and three in Westchester. Now that the waters have receded, New York officers and residents are assessing the harm and making an attempt to scrub up their waterlogged properties.

Gothamist/WNYC compiled a listing of sources that may show you how to get in your ft should you’ve suffered vital harm. They embrace assist making an insurance coverage declare to retrieving your car you’ve needed to depart behind in a flooded roadway.

My house was flooded and I’ve flood insurance coverage. How can I get assist?

Should you personal a house and have flood insurance coverage, you’ll be able to contact the Workplace of State Monetary providers for assist. You’ll be able to attain their hotline at (800) 339-1759 or on their web site right here. Governor Kathy Hochul stated state employees will likely be driving round impacted components of Westchester County serving to folks fill out purposes as properly.

Bear in mind to doc all of the harm earlier than you begin any clear up.

What if I’m a house owner however don’t have flood insurance coverage or a renter—is there any monetary help for me?

You’ll be able to report harm to town right here. You’ll be able to file a declare with town comptroller to assert funds for flood harm as a house owner with out insurance coverage or a tenant. You must file that declare inside 90 days of the flooding. The comptroller investigates the declare and if their workplace finds negligence by town, they should approve funds inside 90 days.

However up to now, town has dispersed these funds. The recently-declared federal emergency declaration will liberate FEMA funds which might present extra reduction to these not lined by insurance coverage. Extra info will possible turn into accessible within the coming days. As is the case for householders with insurance coverage, make sure to doc the harm earlier than cleansing up.

What do I do if my house is uninhabitable due to flooding?

Should you dwell within the 5 boroughs, attain out to 311 and so they’ll join you with the Purple Cross that may present emergency housing in motels for a number of days. Town’s division of housing and preservation will work with households on a longer-term foundation to seek out them housing, possible within the metropolis’s shelter system. HPD’s emergency housing employees might be contacted at (212) 863-7660 or reached by way of e-mail at

The American Purple Cross additionally arrange shelters in Pelham and Mamaroneck in Westchester County for residents displaced from their properties there.

The place else can I get assist?

Metropolis officers say they’ll be updating their web site with new sources as they turn into accessible. Yow will discover that at You’ll be able to name 311 with the newest info as properly.

The Workplace of Emergency Administration has opened emergency service facilities in any respect 5 boroughs right now to help these impacted by the storm. Hours of operation for every heart are from 12 to six p.m.

The addresses of the place to go are listed under:

  • Bronx – 890 Garrison Avenue, 1st ground (Job Middle Queuing or CSIC Ready Space)
  • Brooklyn – 95 Evergreen Avenue, 2nd ground (Job Middle CMU Ready Space)
  • Queens – 32-20 Northern Boulevard, 2nd ground (SNAP Ready Space)
  • Manhattan – 109 East sixteenth Road, 1st ground (former CBIC Ready Space)
  • Staten Island – 201 Bay Road, 2nd ground (SNAP Ready Space)

How do I get my automobile again if I needed to abandon it due to flooding?

The Workplace of Emergency Administration experiences that greater than 1,300 automobiles have been cleared off town’s streets and highways as a part of Ida’s protection. OEM has coordinated with the New York Police Division to take away the automobiles. The NYPD has 44 tow vehicles rapidly transferring to clear the roadways.

In response to a tweet posted by the NYPD, anybody who has left their car can name 311 to find out what lot their automobile has been taken to. Car homeowners is not going to be charged on account of the tow.

The listing of hours and places of NYPD tow kilos might be discovered right here. The NYPD says automobiles that aren’t claimed will likely be offered at public sale.

I need to assist my neighbors clear up, is there a means I can become involved?

Sure. To this point some elected officers have made a plea for volunteers to assist neighbors filter particles from their properties.

On Twitter, Councilmember Daniel Dromm posted a tweet asking anybody who want to volunteer to e-mail his workplace.

As a result of water might be contaminated, the American Purple Cross recommends you retain your self protected when cleansing up. Meaning carrying protecting gear equivalent to work gloves, disposable masks, and protecting eyewear when dealing with gadgets which can be moist. It’s additionally suggested you don’t start the cleansing course of till the waters have utterly cleared.

What if I need to discuss to somebody?

Emotional help is on the market by calling New York Challenge Hope’s emotional help toll free helpline at (844) 863-9314. Calls are saved confidential.

You may also name town Division of Well being and Psychological Hygiene’s 24-hour hotline at (888) 692-9355. Their catastrophe misery helpline is (800) 985-5990 for these reeling from the tragedy.

You may also attempt the New York Catastrophe Interfaith Providers group at (212) 669-1100. They’re open Monday by way of Friday from 9 a.m. to five p.m.


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